Customer Service

We have a passion for customer service and for this, we need the best people. Our selection system rejects hundreds of potential Franchisees per year. We look for people with high standards who take pride in their work.

Our Franchisees decide exactly what services they want to offer, in which areas and on which days. We never give Franchisees work they do not want. So when we page out a lead, we expect it to be followed up promptly. We expect our Franchisees to turn up on time, wearing a full uniform, and to at least satisfy the customer. Ideally, we aim to amaze them with the quality of our service.

Complaints are carefully monitored, and Jim posts his Email address on the public website so that unhappy customers can contact him directly.

Jim's Security

Jim's Security- Effective Security from a name you trust. We are a residential and commercial security installation and security consultancy company that is a proud member of the Jim’s Group of Franchises, backed by many years in the security and electrical industry.We provide effective and reliable solutions to ensure the safety and security of your home and business. Our goal is to ensure your peace of mind with a combination of quality products and service experienced technicians.We are proudly committed to excellent customer service and satisfaction, while offering high-standard services at competitive rates.

Posted by Jim's Security on Friday, 27 April 2018